"The exponential growth in digital transactions and continued innovation in payment infrastructure also mandates end-to-end monitoring of systems for superior customer experience. Monitoring such systems at scale is extremely challenging but the digital transaction journey observability platform from VuNet is supporting the NPCI operations team gain full visibility into performance of systems, drive decisions and ensure reliability of service. VuNet is a key partner in our journey."

"As we continue to engage with our customers who are increasingly using digital platforms, we wanted to provide them an error-free and uninterrupted experience. VuNet’s solution, vuSmartMaps^TM, is helping us do that and reinforcing the trust our customers have in us."

"VuNet's Business Journey Observability solution for our UPI Journey has been a game-changer. In the past, our visibility into transactions and failure detection was limited, leading to a direct impact on customer experience. However, with VuNet's platform, we now have real-time insights from infrastructure to applications – providing a comprehensive operational and business overview. As a result, the technical failures have reduced, directly translating to an elevated customer experience."

"VuNet’s solution really helped us to improve our online customer experience. It helped us to get proactive and resolve issues faster across our complex landscape of infrastructure, applications, and third-party API integrations. In place of multiple tools, we now have a single pane of glass of our KPIs and a unified front-to-back view of our customer journeys."

"A command center view with a unified dashboard helping us controlling the applications, security, and infrastructure efficiently in a single click. Thanks to VuNet team for partnering us in this journey. A centralized cockpit that is giving us details on past, present and predicting the trend is awesome."

"VuNet’s platform has achieved 75% optimization in time to identify incidents; VuNet is a key enabler in the Bank’s journey towards achieving its vision of 50% reduction in app down-time throughout its tech stack."

"VuNet’s big data analytics and monitoring platform, vuSmartMapsTM, was able to provide a single pane of glass across IT Operational and Business analytics. It was flexible enough to add and enrich other data streams including our business real time and offline data across various teams from loan origination to disbursement to provide a single source of truth and open enough to integrate with our internal Systems as well."