Platform Technical Lead

What We Are

At VuNet, we are building a unique next generation full stack platform, infused with big data and machine learning in innovative ways to monitor customer journeys and improve user experience. Our next generation monitoring systems are helping the largest financial institutions to improve their digital payment experience, driving more financial inclusion across the country.

We empower our teams to solve hard problems – customer and business problems – in ways that our customers love. Great ideas get converted to extraordinary products and reach the customers very quickly.

Imagine what you could do here.

We are looking for smart, self motivated people with excellent communication skills to join our Customer Operations Team as Platform Technical Lead, with a passion for customer handling and demonstrated experience. You will be responsible for technical delivery and integration of VuNet’s AIOps platform in the customer environment. You will lead a team of Platform engineers and work with a cross functional team of Product and Customer Organization to deliver on the implementation.

If you want to be part of this amazing team, this position is for you. Join VuNet, and help us leave the world better than we found it.

Roles & Responsibilities
  • Use the Big Data and AI driven features of vuSmartMaps to provide solutions that will enable customers to improve the end user experience for their applications.
  • Understand technical requirements of the program, understand customer environment – applications, infrastructure and design the Solution Architecture.
  • Technical execution of program by working with VuNet teams and Customer teams
  • Technical coordination between multiple stakeholders at customer org and VuNet.
  • Technical responsibility from Product installation, configuration to sign-off.

Skills & Experience
  • At least 5+ years of experience in deploying and using IT Operations Monitoring tools
  • Experience in technically leading large Program deliveries for Tier-1 customers will be a plus.
  • Hands-on working experience in programs/projects involving Performance monitoring tools like Dynatrace, Appdynamics, CA, Solarwinds etc.
  • Hands on experience in scripting.

How to Apply

If you are interested, e-mail us at, with your resume and an explanation of why you would be a good fit. But what we would also like to see is some code you have written. We look forward to hearing from you.

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