Map user journeys into transaction flows cutting across business, application, compute, network and storage components. Create smart maps in a jiffy, linking your ingested data on the fly. Identify user experience issues and causes using intuitive KPIs on accurate and smart transaction maps, superior than any other tool in the industry. The more you use it, the more you will fall in love with it and know what you have always been missing so far!
Transform data and insights into moments of discoveries. Be the master storyteller in your organization. Create interactive storyboards with drag-and-drop of various widgets, ensuring visibility of all critical metrics on a single view. Leverage pre-built templates developed using best practices of big data visualization. Data correlation from heterogeneous sources for faster incident identification, resolution and contextual insights have never been easier. Get detailed drill through reports to the lowest granular level data.
Most of the non-contextual alerts amount to noise for the respective stakeholders. Using our powerful correlation algorithm that uses a combination of multi-dimensional attributes, we have seen over 70% reduction in alert noise. Seamless integration of alerts with ITSM tools and auto-remediation for faster resolution. Unified alert view showcasing all service disturbances, anomalies and issues across customer journey along with context is not only insightful but saves time in further digging through the related information. Turn your organization from highly reactive to smartly proactive!
User experience is critical to the user engagement. Leverage our pre-built user experience index or define a custom UEI through a combination of building block metrics that the platform provides from user response times, failures to transaction loads, etc. It is then extremely easy to map this index with all other operational views and draw better conclusions much before the real users do!
Our powerful semantic pipeline analyser and advanced enrichments now let you convert your operational data to business metrics and removes the typical gaps of traditional monitoring tools. This helps in bridging the gap between Operations and Business teams with real time views for different roles. With this, the organizations can empower business teams to answer their own questions in real time, while the leadership can focus on building the IT Operational big data lake, with security and governance at scale.
We know that enterprise monitoring tools are hard to adapt to your environment. So we have made it easier now to extend our platform to easily create custom adapters and workflows to ingest any data source from logs to metrics. You can also easily leverage our pre-packaged pipelines for data ingestion, cleaning, validation, enrichment and correlation for user transactions states as part of every workflow adapter buildout. Now, the IT operations and Business teams don’t have to be limited by the environment.
Real-time Payments Monitoring
Customer 360 View