Drive Business Outcomes Through Business Observability

vuSmartMapsTM, AI-first Business Observability platform seamlessly connects business, IT operations and customer experience at scale to deliver unified visibility of business journeys.

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The Power of Business Observability at Your Finger Tips

vuSmartMapsTM monitors data at scale to help deliver 10X visibility, improve operational efficiencies by 60%, reduce lost revenue and provide superior user experience.

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Recognized Globally by Analysts and Industry

  • Gold Medallist and Leader in 2021 AIOps Data Quadrant, SoftwareReviews
  • Challenger, Omdia Universe: Selecting an AIOPs solution, 2021
  • Inducted into NASSCOM DTC for 2021 cohort
  • Recognized as a XOps Vendors in Gartner “Demystifying XOps: DataOps, MLOps, ModelOps, AIOps and Platform Ops for AI”
  • Listed in the Gartner Cool Vendor, AIOPs report
  • Mentioned in the Gartner Market Guide for AIOps Platforms as one of the vendors (one of first from India and Asia) providing AIOps platform functionality
  • Listed in the Gartner Cool Vendors for Artificial Intelligence in Asia
  • Selected as one of the Top 50 Most Innovative Products company in India by NASSCOM
  • Won the Tech Mahindra Comviva AI POwered Innovation Award at YourStory TechSparks event.
Recognitions
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Delivering, Not Just Monitoring

Transaction

3+ billion

Transactions per month

Log Data

10TB

Log data ingested daily

Transaction Value

$100 + billion

Transaction value per month

Monitor

25,000 nodes

Monitored per month

Data Adapter

400+

Data adaptors

Deep Observability of Business Journey Simplified With vuSmartMapsTM

  • Business journey maps for unified view – Connecting east-to-west of a journey across applications, hybrid cloud environment, network, servers, databases and more touchpoints in near real time.
  • Real-time, proactive and contextual alerts for impactful decisions – Ingest any data and enrich with patent-pending 3T correlation approach for ML-driven alerts.
  • Intelligent interactive storyboards – Create your own storyboards providing smart narrative insights and drill downs for faster RCA.
  • AIOps – Become proactive and manage customer experiences intelligently with anomaly detection, automated insights and AI-based KPIs.
about
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Products Powered by One Platform

Transaction

vuInfra360 (Infrastructure Monitoring)

Real-time unified visibility of entire infrastructure landscape across servers, network, storage and database for both on-premise and cloud environments.

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Transaction

vuLogX (Log Analytics)

Uncover any data at scale with pre-built adapters. Ingest, clean, validate and contextualize data across varied data sources at scale - syslogs, windows event logs, database logs, application logs, payload to draw actionable insights.

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Transaction

vuBJM (Business Journey Monitoring)

Connect touchpoints across east-to-west of an enterprise for a complete seamless visibility of customer transaction journey.

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vuSmartMapsTM Platform

Key Benefits

Future-proof your IT investments with a scalable, flexible and intelligent platform
Transaction

Improve Customer Engagement

Realize seamless and enhanced customer experience enabled by a 360 view of the customer across channels.

Transaction

Drive Growth through Instant Insights

Boost business opportunities with real-time segmentation, partner and merchant analytics driven by correlated and enriched data.

Transaction

Reduce Lost Revenue

Enjoy higher operational efficiency through faster RCA, anomaly detection and reduced downtime.

Transaction

Foster Cross-team Collaboration

Through complete view of Business Journey, align your teams better and reduce reluctance over ownership on projects.

Our Customers

Why Our Customers Love Us...

A command center view with a unified dashboard helping us controlling the applications, security, and infrastructure efficiently in a single click. Thanks to VuNet team for partnering us in this journey. A centralized cockpit that is giving us details on past, present and predicting the trend is awesome.

author
Mr. Arindam Sengupta

General Manager IT, Wipro Consumer Care & Lighting

VuNet’s solution really helped us to improve our online customer experience. It helped us to get proactive and resolve issues faster across our complex landscape of infrastructure, applications and third-party API integrations. In place of multiple tools, we now have a single pane of glass of our KPIs and a unified front to back view of our customer journeys.

author
Mr. Srinivas Jain

Executive Director & Chief Marketing Officer - SBI Mutual Funds

VuNet’s big data analytics and monitoring platform, vuSmartMapsTM, was able to provide a single pane of glass across IT Operational and Business analytics. It was  flexible enough to add and enrich other data streams including our business real time and offline data across various teams from loan origination to disbursement to provide a single source of truth and open enough to integrate with our internal Systems as well.

author
Mr. Salil Nair

Chief Technology & Information Officer | Northern Arc Capital

We started engaging with VuNet as part of the Open Innovation program under the CTO's office. Now VuNet is one of our gold startup partners, who bring disruptive innovation to our infrastructure projects. It is now part of our technology offerings in IT Operations for customers. We look forward to their contribution in our journey of transforming client's businesses

author
Ramanan Sambukumar

Head - Open Innovation, Wipro

As we continue to engage with our customers who are increasingly using digital platforms, we wanted to provide them an error-free and uninterrupted experience. VuNet’s solution, vuSmartMaps ™ is helping us do that and reinforcing the trust our customers have in us.

author
Mr. Sankarson Banerjee

CIO, RBL Bank

Resources

blog
  • Jun 8, 2021

Superior IT Operations Through Unified Real-Time Visibility And AIOps

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blog
  • Apr 15, 2021

Accelerating Digital Transformation Through Journey Monitoring

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blog
  • Nov 15, 2020

Reduced Downtime In Self-Service Banking Through Permanent Remediation Enabled By VuNet's End-To-End Transaction Visibility Solution

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